Refund policy

At MODO, customer satisfaction is our priority.

Returns

• Returns are accepted within 7 days of delivery.
• Items must be unused, unwashed, and in their original condition with tags attached.
• Products damaged due to misuse are not eligible for return.

Refunds

• Once the returned item is received and inspected, the refund will be processed within 5–7 business days.
• Refunds will be credited to the original payment method.

Exchange

• Exchanges are available for size defects or damaged products, subject to stock availability.

Non-Returnable Items

• Gift cards
• Clearance or sale items
• Personalized products

For any questions, contact us at